Service

1. Pre-sale service
(1) Delivery cycle is according to the order quantities.
(2) There are samples to provide.
(3) The freight is negotiable.
2. After-sales service (mainly for foreign market)
(1) Technicians are available to serve machinery overseas.
(2) Customized machinery service is available.
3. Warranty
The Seller should provide the easily wearing parts free of charge 1 year for automatic machines, 1/2 year for semi-automatic machines, but the delivery cost arising there should be borne by the Buyer.

In order to ensure product quality and sustainable development, we are committed to enhancing our overall competitiveness, absorbing advanced zipper machinery manufacturing experience home and abroad, applying advanced production equipment, training professional technical personals, and continuing introducing innovative technologies & management systems.

Based on the concept of "Technology Oriented, Service Above”, we adopt Taiwan, Japan and Korean imported components in our machines, and with experienced technicians and production teams, which bring along the products with high quality and high stability. Tianyi factory welcomes friends from all over the world to have sincere cooperation and common development.